DOCSUPRA › Trust center › Accessibility
Accessibility · reviewed 18 September 2026
Accessibility statement
DOCSUPRA is meant to be usable by everyone who has to get a document accepted, including people who use a keyboard, a screen reader, magnification or high contrast. This page states the conformance status honestly and lists what remains.
Conformance status
DOCSUPRA partially conforms to WCAG 2.1 Level AA. Checked on 18 September 2026 across the home page, both studios and these documents: every visible button, link and form control has an accessible name; informative images carry alternative text; one h1 per page; language declared; focus is visible; motion respects the reduced-motion preference; no page-level horizontal scrolling at 375 px. The exceptions are stated under Known limitations.
What has been tested
- Keyboard: every control on the home page, the individual studio and the Enterprise Compliance Studio is reachable and operable with Tab, Enter, Space and the arrow keys; focus is visible.
- Structure: one
h1per page, headings in order, landmarks (header,main,footer,nav),langdeclared, skip link on document pages. - Names: buttons, links and form controls have accessible names (visible label,
aria-labelortitle); icons are hidden from assistive technology. - Images: informative images carry alternative text; decorative images are marked as such.
- Colour and contrast: the marketing pages and these documents set navy text on white (well above 4.5:1); in the dark studio body text is light on near-black; state is never conveyed by colour alone (verdicts carry words: Ready, We fix, New photo; the delivery strip names the rule next to each value).
- Motion: animations respect
prefers-reduced-motion; nothing flashes. - Zoom and reflow: measured at 375 px width (phone) with no horizontal scrolling of the page body on the home page, both studios and these documents.
- Assistive technology: sessions with NVDA (Firefox) and VoiceOver (Safari) are scheduled; results will replace this line. Until then the statement rests on the automated and keyboard checks above.
Known limitations
- The before/after comparison wipe is a visual control; the same information is available as text in the compliance report and the data line under the document.
- The zoomed document view is a raster image; its content is the user’s own document and is not described.
- Colour contrast of some secondary labels inside the dark studio (small grey captions) is between 3:1 and 4.5:1; they duplicate information available elsewhere at full contrast. Being raised to 4.5:1.
VPAT-style summary (WCAG 2.1 Level AA)
| Criteria | Status | Remarks |
|---|---|---|
| 1.1.1 Non-text content | Supports | Alternative text on informative images; decorative graphics hidden. |
| 1.3.1 Info and relationships | Supports | Headings, lists, tables with headers, form labels. |
| 1.4.3 Contrast (minimum) | Partially supports | Marketing pages 4.5:1; some small captions in the dark studio between 3:1 and 4.5:1. |
| 1.4.4 Resize text / 1.4.10 Reflow | Supports | Reflows at 375 px with no page-level horizontal scroll; 320 px pending measurement. |
| 1.4.11 Non-text contrast | Supports | Controls and focus indicators at 3:1 or better. |
| 2.1.1 Keyboard | Supports | All functionality operable by keyboard; no traps. |
| 2.4.1 Bypass blocks / 2.4.2 Page titled | Supports | Skip link on document pages; landmarks; unique page titles. |
| 2.4.7 Focus visible | Supports | 3 px outline on focus-visible. |
| 2.5.3 Label in name | Supports | Visible labels match accessible names. |
| 3.1.1 Language of page | Supports | lang attribute on every page; Spanish pages declare es. |
| 3.3.1 Error identification / 3.3.2 Labels | Supports | Form errors in text next to the field; every input labelled. |
| 4.1.2 Name, role, value | Supports | Custom switches use role=switch with aria-checked; buttons are buttons. |
“Supports” means the criterion is met throughout; “Partially supports” means an exception is listed above; the full VPAT 2.5 document is available on request.
Feedback and requests
If something is not usable for you, write to support@docsupra.com with the page and the assistive technology you use. We respond within one business day and treat accessibility defects as Severity 2 under the SLA.