DOCSUPRA › Trust center › Sub-processors
Sub-processors · reviewed 18 September 2026
Who touches which data.
No sub-processor ever receives document content: documents are corrected on your own device and are never sent to us. These are the companies that process personal data on DocVerifyPro’s behalf, what each one receives and why.
| Sub-processor | Purpose | Data received | Location |
|---|---|---|---|
| Stripe, Inc. | Payment processing, invoices, subscription management | Billing details, email, plan, amount; card data entered directly into Stripe’s own form | United States |
| Cloudflare, Inc. | Hosting of the application, licence API, KV storage of licence and seat records, edge logs, cookie-free page-view counter, inbound email routing | Connection data (IP, time, path, user agent); a daily-salted hash of the IP for abuse limits; licence tokens and seat identifiers; email sent to our support and security addresses | Global edge; United States |
| Cloudflare, Inc. (Workers AI) | Drafting first replies to support email and answering the on-site assistant | The text of the email or question you send — never a document | Global edge; United States |
| Google LLC (Gmail) | The support inbox: email sent to our addresses is forwarded there | The email you send us | United States |
| Resend, Inc. | Operator alert emails when the licence service errors; sign-in links and invitations for Team and Studio members | Route, error message and stack trace of a server error — never a document, token or customer email. For sign-in emails: the recipient address and the one-time link | United States |
What is deliberately absent
- No file storage provider: there are no files.
- No OCR, AI or image-processing service ever receives a document: the engine runs in the browser. Workers AI (above) only reads the text of a support email or an assistant question.
- No CRM, marketing automation or session-recording tool on the product pages.
- No advertising or cross-site tracking pixels.
Change notice
Before adding or replacing a sub-processor we email the billing contact of every Professional Team and Corporate Studio subscription at least 30 days ahead, naming the company, purpose and data involved. A customer who objects on reasonable data-protection grounds may terminate the affected subscription at the end of the current paid period; no further charge is taken.
Verification
The hosts the application is allowed to contact are enforced by its Content Security Policy and listed on the security page. Any host not on that list is blocked by your own browser.