DocSupra › ID Front and Back in One PDF From Phone Photos · Español
The portal wants one file. You have two photos.
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The short answer. An ID card is two documents to a camera and one document to a portal. Two photos arrive as two files, and the form that says “one file per document” refuses the second or ignores it. The fix is a single PDF with the front on page 1 and the back on page 2, each side cut to the edge of the card and small enough to pass the size limit.
This is the most common two-minute task that takes an hour: find a converter, find a merger, lose the order, end up with a 14 MB file. It is one step when the software knows what a card is.
The 5 reasons, in plain words
- Two photos, one document. Portals index documents, not photos. A second file is a second document to them, and a second document named the same is a mistake.
- Order is part of the document. Front first, then back. A merger that sorts by file name puts them the way the camera numbered them, which is whichever side you shot first.
- The table around the card. A phone photo of a card is mostly table. Left in, it doubles the file size and shrinks the card to a corner of the page.
- Each side at an angle. Cards photographed from above are rarely square to the lens. Two sides at two different angles look like two different documents.
- The weight limit applies to the whole file. One PDF with two full-size photos inside can weigh 15 MB. The limit is on the file you send, not on each picture.
Which of them can software fix?
All of it, in one pass. Drop both photos, choose the document class and the destination; each side is found by its edge, straightened and cut to the card with the colour kept, then placed as page 1 and page 2 of one PDF at 300 DPI and under the size cap the destination publishes, or the one you set. If a side is too blurred to read, it says so instead of shipping it. It runs in this browser; the card with your name on it never leaves your device.
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Doing this for clients, not for yourself? DocSupra for teams adds the batch queue, one combined PDF per matter and a dated compliance report — still with nothing uploaded.
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