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DocSupra › Passport Photo Head Size: Too Big or Too Small · Español

Your face is fine. The head is the wrong size.

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The short answer. The rule is not about the photo, it is about the head inside it: on a 2 × 2 inch photo the head must measure between 1 and 1 3/8 inches, which is 50 to 69 percent of the height. A phone held at arm’s length gives a head around 30 percent. The checker measures that number, so the photo fails even though everything else is right.

Most rejected passport photos are rejected for size, not for the expression or the light. The person stood where people stand to take a portrait, and a portrait is not a passport photo.

The 5 reasons, in plain words

Which of them can software fix?

The measuring and the framing. The engine finds the head, measures its height against the frame, and crops so the head lands between 50 and 69 percent of the height, then exports at the pixel size the online form takes, 600 × 600 for the US passport. It tells you the head percentage it measured. What it will not do is invent pixels: if the head is too small to enlarge without going soft, or a part of it is cut off, it says so and asks for a new photo. It runs in this browser, so the photo is never uploaded.

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